What our clients say
We ask every client for honest feedback after six months of coaching. Here are some of their responses, shared with permission.
Case studies
Numbers and quotes only tell part of the story. Below are two client engagements described in more detail so you can see what coaching actually looks like in practice.
Breadline Bakeries, Dundee
When owner Sarah Kemp contacted us, her bakery had grown from one shop to three in two years. Revenue was up, but profit had actually fallen. She was working seven days a week and her two shop managers were making different decisions about stock, staffing, and pricing.
We started with the growth diagnostics package. The audit revealed that her third location was losing £1,800 per month due to a lease negotiated in a rush and over-staffing during slow afternoon hours. We also found that her wholesale accounts were priced 15% below what the market would bear.
Over the next 12 weeks of one-to-one coaching, Sarah renegotiated the lease (saving £600/month), adjusted afternoon shift patterns, and raised wholesale prices by 12%. Two wholesale clients left. The rest stayed, and the net effect was an additional £4,200 in monthly profit. She now takes Sundays off.
Cairn Software, Glasgow
Cairn Software had 14 employees and a solid client base, but founder Amir Hussain felt trapped. Every new project required his direct involvement because the team lacked a clear delivery framework. He could not take on more work without hiring, and he could not afford to hire without more work. Classic chicken-and-egg.
We ran a two-day leadership alignment workshop with Amir and his three team leads. The workshop surfaced a fundamental disagreement: two leads wanted to specialise in fintech, while the third was pushing for broader market reach. We mapped the revenue data by sector and it was clear: fintech clients paid 40% more per project and had longer retention. The decision made itself.
Over six months of monthly follow-up calls, Cairn narrowed their marketing to fintech, built a repeatable project delivery process, and promoted one team lead to operations manager. Amir stepped back from day-to-day delivery for the first time. Revenue grew by 28% that year, and they hired three new developers funded entirely by the increased margins from specialisation.
Ready to see similar results?
Your first conversation with us is free. We will spend 30 minutes looking at where your business is now and whether coaching is the right fit. No obligation, no sales pressure. Just an honest chat between one business person and another.
Or call us directly at +44 7335 551391